As global tech spending continues to grow, so does the demand for semiconductors to produce chips. Industries as diverse as automotive and smartphones simply cannot do without. At Trymax, we build the high-tech wafer-processing equipment used by semiconductor manufacturers. As a field service engineer you work in the frontline of wafer technology, supporting our growing client base in Germany and Austria. Are you up for the challenge?
What will be your role?
You’ll be installing, starting up and repairing systems at our clients’ facilities. In case of a service agreement, you’ll also carry out maintenance. Most of the first-line maintenance is performed by our clients’ in-house teams, though. That’s why you will be training those teams, as well as their operators. By carefully documenting system errors and your solutions, as well as advising clients about spare part management, you reduce down-times. And you’ll regularly meet with clients’ management to discuss progress.
Our international Customer Support team is growing rapidly. The European service team is now eight strong, with four of you operating in Germany and Austria. You will be coached during your onboarding, which includes extensive training in the Netherlands to get acquainted with our systems and procedures. In addition, your German colleagues provide you with on-the-job training. Your Netherlands-based manager will be in touch with you on a regular basis to support you.
What we expect from you
You are passionate about our systems and are eager to learn about our latest updates and technology. Driven by keeping our clients operational, you deliver results. As you’ll be working both independently and with colleagues, you enjoy the balance between autonomy and teamwork. Your communication skills help you connect with colleagues, clients’ operators and managers alike. Most of the clients you support are located in Southern Germany and Austria. Operating from home, you live in the Munich-Regensburg-Passau region. But you may also be called upon to assist in Dresden and, occasionally, in other countries, including the US or Asia. Which is why you enjoy travelling!
The knowledge and experience you bring to Trymax include:
– A Bachelor’s degree in mechatronics, electrical engineering, mechanical engineering or equivalent. You may also have gained this level of knowledge by experience.
– Knowledge of multiple disciplines, such as mechanical, electro-mechanical and electrical engineering, electronics, pneumatics, vacuum systems, robotics, RF technology and computers.
– Work experience in machine engineering or servicing, or the semiconductor industry is desirable, though not essential.
– Working knowledge of German and English.
– A valid driving licence.
What you’ll get in return
This role means working with the very latest in semiconductor technology in a team of dedicated specialists. At Trymax, you will find a strong sense of team spirit and belonging in an informal and open atmosphere. We regularly organise activities to strengthen our community. You may also expect:
– A salary based on your knowledge and experience.
– 38 days’ holiday.
– Personal development, training and education, geared to your needs.
– Working from your home office.
Your contract will be concluded with our head-office in the Netherlands, but rest assured that your contract fully complies with the German labour and tax regulations.
We develop and build high-tech equipment for the semiconductor industry. Our equipment processes wafers using plasma technology, and includes photoresist removal, surface cleaning, isotropic etch and UV cure systems. Offering a unique product in a growth market, we ourselves grow rapidly. Which is why, later this year, our head office will move to new premises in Nijmegen, boasting much larger production facilities. Trymax also has offices in Italy and China. Across the globe, we employ eighty staff and counting.
Has this role sparked your interest? Then we’d like to hear from you! Please use the application form below, where you can also upload your CV and covering letter.
If you have any questions about the job or the selection process, please call Tessa Baltussen at +31 24 350 0809 or email us at [email protected].